TERRACE BAY HOTEL FAQS

Check-in begins at 3:00 PM (EST), and check-out is at 11:00 AM (EST). Early check-in and late check-out may be available for a fee, depending on availability.

Yes, early check-in and late check-out configurations are available, though they are strictly subject to availability and may require a fee.

Our cancellation guidelines vary based on the specific rate or package that you select when completing your room reservation, so we require you to check your confirmation details or contact our team directly.

Yes, our dedicated front desk staff is available 24/7 to greet you and assist with any guest needs during your stay.

The minimum age required to check into our hotel property is 18 years old.

No, we do not charge any hidden daily resort or mandatory destination fees; however, optional layout additions or specific booking promotions may carry independent fees.

Yes, you must show a valid photo ID and provide a credit card, debit card, or cash deposit upon arrival to serve as a guarantee for incidental charges.

We accept major credit card providers (such as Visa, Mastercard, and American Express) at our property, but please note that cash is not accepted for room payments.

We feature advanced guest protection integrations, including electronic key card locks on all room doors, smoke alarms, and fire extinguishers placed throughout our hallways.

Yes, our hotel enforces a strict, comprehensive non-smoking policy inside all indoor areas and guest rooms to guarantee a clean environment.

No, we do not apply any mandatory daily resort fees to your folio, allowing you to access our premium lakeside services transparently.

Yes, we feature expansive on-site parking setups that are beautifully laid out to accommodate vehicles of all shapes and dimensions.

Yes, self-parking in our open surface lots is completely complimentary for all of our registered hotel guests.

No, we do not provide valet parking assistance, but we offer generous, close-by free self-parking lot options right on our grounds.

No, we do not provide EV charging stations.

No, we do not operate a dedicated hotel shuttle service; however, we sit a convenient 15-minute drive away from local regional airport hubs.

Yes, local transit networks and vehicle transport options are readily accessible throughout our Gladstone and Escanaba area to support your travels.

Yes, we provide free Wi-Fi throughout the property using our "Terrace Guest Network" with the password Terrace!

Yes, we supply specialized accommodations featuring ADA and hearing-accessible features; please contact our staff directly to secure a room matching your exact layout needs.

No, we manage a strict policy where pets are not allowed inside our rooms or facilities, although verified service animals are fully exempt.

Yes, all of our individual guest rooms come equipped with individual air conditioning and heating controls.

Yes, extra rollaway beds and cribs (pack and plays) are available at our property and are provided completely free of charge.

Yes, our professional cleaning teams deliver standard daily housekeeping options to keep your room fresh and tidy.

Yes, our transparent room pricing includes all core lodging access elements because we choose not to enforce any mandatory daily resort fees at checkout. State use tax and regional tourism assessment are added at checkout.

Upgrading from our standard layouts to our premium lakefront styles provides significant differences. Higher tiers justify their cost by adding expansive panoramic views of Lake Michigan from your private balcony or patio. The suites provide a more spacious interior setup.

Yes, we carry multiple bed options, including single King beds, King beds with sleeper sofas, or Two Queen beds, which you can select based on availability when booking.

Maximum allowable sleep limits vary by layout, with our King configurations hosting up to 2 guests and our King with Sleeper Sofa and two Queens hosts up to 4 guests. Rollaways are available upon request to increase occupancy by 1.

Every room includes a private balcony or patio, 55” smart TV, mini refrigerator, microwave, locally roasted Keurig coffee, and a work desk.

Yes, we feature two exceptional on-site culinary options: Freshwater Tavern, our premier scratch-kitchen restaurant, and the Fresh Coast Lounge for evening drinks.

No, breakfast is not universally included in our standard nightly rates; however, our on-site BIGGBY® Coffee shop is open every morning for purchasing premium beverages and breakfast bites.

Yes, while we invite you to enjoy Freshwater Tavern, our front desk team is always delighted to recommend excellent alternative local dining spots throughout Gladstone and Escanaba.

No, formal table reservations are required. For parties greater than 7 please email info@freshwatertavern.com or call the front desk to make reservations.

Yes, Freshwater Tavern is open to the public, operating from 4:30 PM to 9:00 PM during winter hours and extending until 9:30 PM in the summer season.

Yes, because our culinary team at Freshwater Tavern cooks our dishes completely from scratch, we can easily adjust ingredients to accommodate specific food allergies or dietary lifestyles.

Yes, we feature a heated indoor pool and an adjacent hot tub boasting scenic views of Lake Michigan.

No, we do not operate a physical gym inside our actual building, but we give our guests free 24-hour access to the local Anytime Fitness gym located just 5 miles away.

Yes, our "Adventure Included" layout offers complimentary access to kayaks, eBikes, and beach cruisers, alongside a custom Catch and Cook experience. In the Summer, our lounge features live acoustic music.

Yes, your family can explore Gladstone Beach (just 3 miles away), enjoy local fishing charters on Little Bay de Noc, or witness the monarch migrations at Stonington Peninsula.

Our indoor pool and hot tub are accessible daily from 8:00 AM to 12:00 AM, while our fitness partner facility remains open 24 hours a day; we do not operate a full-service day spa.

No, standalone therapeutic spa services or massage treatments are not featured anywhere at our location.

Yes, we provide professional corporate venues and lakeside banquet rooms spanning over 15,000 square feet of total flexible infrastructure.

Yes, we maintain basic office support tools within our property layout to ensure business travelers can handle printing and connectivity needs.

Yes, every individual guest room includes a dedicated work desk setup, and open workspaces are available across our flexible layout areas

Our versatile layout seamlessly accommodates corporate conferences, strategic board retreats, social milestones, and waterfront wedding receptions of all sizes.

Our largest venue is the Grand Ballroom which fits up to 400 guests, while our focused V.I.P. Board Room is strictly built for up to 11 attendees.

Basic audiovisual items like microphones and projection systems are completely included in your package; our on-site coordinators can help integrate additional technological requirements.

Yes, all food and beverage arrangements must be handled exclusively through our internal Freshwater Tavern catering services to verify maximum food quality and standard presentation.

Yes, you are fully welcome to bring in outside vendor partners for photography, music, or floral design, though outside food and alcohol are strictly prohibited in our venues.

Yes, a formal deposit payment is required to fully lock in your event calendar date, with the remaining balance finalized according to your specific contract schedule.

Yes, all corporate events are backed by our high-speed wireless internet service to ensure smooth presentations and uninterrupted device connectivity for your guests.

Yes, we offer outdoor ceremony options like our waterfront gazebo, and we manage weather contingencies by seamlessly transitioning events into our indoor climate-controlled banquet rooms.

Our immediate shoreline community surrounds tourist draws like Little Bay de Noc, Gladstone Beach, local biking trails, and the Stonington Peninsula lighthouse paths.

Yes, our property is located right along the main US Highway 2 line, making it straightforward to connect with regional taxi providers in Escanaba.

We are situated exactly 3 miles from downtown Gladstone sandy beaches and a rapid 15-minute drive away from local regional airport corridors.

We sit a brief 15-minute drive from local runways (such as Delta County Airport), and traveling to our doors is best managed via regional taxi services or personal vehicle transport.

No, our rural lakeside setting means a vehicle is ideal for regional travel, but you can easily explore without a car because we supply complimentary eBikes and beach cruisers to ride the 3-mile waterside trail into Gladstone.

We offer spacious, flat self-parking lots at zero cost, purposefully engineered to fit oversized watercraft, boat trailers, and vacation adventure vehicles easily.

Our lakeside environment is best traversed by vehicle or bike, and we balance local area walkability limits by providing on-site bike paths and free eBike gear checkouts.

No, we do not maintain a scheduled property shuttle vehicle, but our 24/7 staff is happy to assist you with coordinating local taxi or driver transport options.

Our immediate grounds feature our signature Freshwater Tavern, Fresh Coast Lounge, and a full-service BIGGBY® Coffee shop, with waterside walking paths located right outside our doors.

We occupy a tranquil, relaxed waterfront niche along Little Bay de Noc that provides absolute peace, while keeping you just minutes from active municipal dining centers.

No, we maintain a strict policy where pets are not permitted inside our lodging rooms or building interiors to guarantee allergy-free facilities, though service animals are welcome.

No, our property is not a pet-friendly venue, meaning there are no associated overnight pet fees or animal lodging options applicable to your stay.

Yes, we can provide secure luggage storage assistance at our front desk if you arrive early at the property before your specific room tier is ready.

Yes, our staffed 24/7 front desk team handles comprehensive guest services, coordinates adventure gear rentals, and provides localized tourist information.

Yes, our front desk will receive packages for guests.